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How 77i77 Handles Your Personal Information

This privacy policy explains what data we collect when you access 77i77, how we use it, and what rights you have over it.

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77i77 How 77i77 Handles Your Personal Information
DATA HANDLING STANDARDS

Security, Cookies and Retention at 77i77

Account passwords are stored using one-way hashing — we cannot read your password and neither can anyone else on our team. Sessions on mobile browsers and Android devices use encrypted tokens that expire after a period of inactivity. Cookies on 77i77 fall into two categories: strictly necessary cookies that keep your session active, and analytics cookies that help us understand how pages load on mid-range devices. You can decline analytics cookies via the cookie banner without affecting your ability to log in or make payments via bKash, Nagad, or Rocket.

Encrypted Sessions

Every login session uses an encrypted token. Tokens expire after inactivity, so leaving the app on your phone does not leave your account open indefinitely.

Cookie Transparency

We separate strictly necessary cookies from analytics cookies. You can decline analytics cookies at any point without losing access to your account wallet.

Data Retention Policy

Transaction data is kept for compliance periods defined by applicable rules. Account profile data is deleted when you close your account and the retention window closes.

No Data Sales

We do not sell your personal information. Data shared with third parties is limited to payment processors and compliance partners required to run the service.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access the personal data we hold, request a correction, or ask us to delete your account information, contact our support team directly. We handle data requests separately from general account queries — use the privacy contact route below so your request reaches the right team. Response times may vary, but we aim to acknowledge every data request and follow up with a resolution. Availability of support depends on your region.

Email Privacy Team Send data access or deletion requests to our dedicated privacy address. Include your registered phone number so we can locate your account.
Live Chat Support Open the live chat on 77i77 for account-related privacy questions. Chat is the quickest route for general queries about what data we hold.
Account Settings Some data preferences — like marketing contact opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how 77i77 handles personal data. If your question is not covered here, reach out via the privacy contact paths above.

We collect your name, phone number, email address and country at registration. Payment activity via bKash, Nagad or Rocket is logged for verification. Device and session data is also recorded for security.

Yes. Contact our privacy team by email with your registered phone number and request a data access report. We will confirm receipt and provide the information within the applicable timeframe.

Only transaction references and timestamps are shared with payment processors to confirm deposits and withdrawals. Your mobile wallet PIN and full account credentials are never collected or shared by us.

Open account settings and adjust your contact preferences directly. You can opt out of promotional messages without affecting your ability to log in or make payments.

Transaction records are kept for compliance periods set by applicable regulations. Profile data is deleted after your account closes and the required retention window passes. We review retention schedules periodically.

We delete your profile data once the applicable retention period ends after account closure. Transaction records required for legal or fraud-prevention purposes may be held for a defined period before deletion.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.